Privacy Policy

Introduction

Look, we get it - nobody really enjoys reading through legal documents. But here's the thing: at Blazor in Quintharos, we're pretty serious about respecting your privacy. We've been designing spaces in Toronto for years, and just like we wouldn't barge into your home uninvited, we don't mess around with your personal data either.

This policy breaks down what information we collect when you visit our site or work with us, and more importantly, what we actually do with it. We've tried to keep the lawyer-speak to a minimum, but there's some technical stuff we gotta cover to stay compliant with Canadian privacy laws.

When you reach out to us or browse through our portfolio, we might collect a few different types of information:

We're not in the business of collecting data just for kicks. Here's what we actually use it for:

• Project Delivery: The main reason we need your info is to design and execute your architectural projects. Can't really create your dream space without knowing what you're after, right?
• Communication: We'll use your contact details to respond to inquiries, send project updates, share design drafts, and generally keep you in the loop. We're pretty responsive - usually get back to folks within 24 hours.
• Service Improvement: By analyzing how people use our site, we figure out what's working and what's not. Maybe our portfolio needs better organization, or perhaps our sustainability page could use more real-world examples.
• Legal Obligations: Sometimes we're required to keep certain records for regulatory or legal purposes. It's not exciting, but it's necessary in the architecture world.
• Marketing: Occasionally, we might send updates about our new projects or services. But only if you've said it's cool with you - we're not fans of spam either.

We're pretty protective of your information, but there are times when we need to share it with others:

• Project Partners: Engineers, contractors, consultants - basically the team that helps us bring your project to life. They only get what's relevant to their part of the work.
• Service Providers: Companies that help us run our business - hosting providers, email services, project management tools. They're bound by their own privacy agreements.
• Legal Requirements: If the law says we gotta hand over information to authorities or courts, we'll comply. Hasn't happened yet, knock on wood.
• With Your Permission: If you want us to share your project in our portfolio or with the press, we'll always ask first. Your building, your call.

We don't sell your data to third parties. That's just not how we roll.

Yeah, we use cookies - not the chocolate chip kind, unfortunately. These little data files help our website remember your preferences and understand visitor patterns. Here's the breakdown:

Most browsers let you control cookies through their settings. Just heads up - blocking certain cookies might make parts of the site a bit wonky.

Under Canadian privacy law (specifically PIPEDA), you've got some solid rights when it comes to your personal information:

• Access: You can ask us what personal data we have on you. We'll provide it in a readable format.
• Correction: Spotted something wrong? Let us know and we'll fix it. We want your info to be accurate anyway.
• Deletion: Want us to erase your data? We can do that, unless we're legally required to keep it (like for completed projects).
• Opt-Out: Don't want marketing emails? No problem - there's an unsubscribe link in every message we send.
• Portability: Need your data in a format you can use elsewhere? We can arrange that.
• Withdraw Consent: Changed your mind about something you previously agreed to? Just let us know.

To exercise any of these rights, shoot us an email at info@blazorinquintharos.info or give us a call at (416) 555-0142. We'll get back to you within 30 days, usually sooner.

We take security seriously - probably more than we should admit. Our website uses SSL encryption (that little padlock in your browser), our servers are regularly updated and monitored, and we limit who on our team can access sensitive information.

Physical documents are kept in locked cabinets at our Toronto office, and we shred stuff before disposing of it. Our digital files are backed up regularly and stored on secure servers in Canada.

That said, no system's 100% foolproof. We do our best, but if you're sending us sensitive information, it's good to be aware there's always some level of risk in digital communication.

We don't keep your information forever - that'd be weird and unnecessary. Here's our general approach:

• Inquiry information: Kept for about 2 years in case you come back to us
• Active project data: Retained throughout the project and for 7 years after completion (legal requirement for architectural work)
• Financial records: 7 years (tax requirements)
• Marketing data: Until you unsubscribe or ask us to delete it
• Website analytics: Aggregated and anonymized after 2 years

Our services aren't directed at anyone under 18, and we don't knowingly collect information from kids. If you're a parent and think we might have data from your child, please reach out and we'll delete it immediately.

We might update this policy occasionally - laws change, our practices evolve, you know how it goes. When we make significant changes, we'll post a notice on our website and update the date at the top. For major changes, we might send an email to our active clients.

It's worth checking back here once in a while, especially if you're working with us on a project.

If something in this policy doesn't make sense, or if you've got questions about how we handle your information, don't hesitate to reach out. We'd much rather have a conversation than leave you wondering.

If you're not satisfied with our response to a privacy concern, you've also got the right to file a complaint with the Office of the Privacy Commissioner of Canada. But honestly, we'd appreciate the chance to sort things out directly first.